Delete Your Zajel Account

At Zajel, you can delete your account directly from the Zajel mobile app.

How to delete your account from the app

1. Open the Zajel app.
2. Go to Account.
3. Tap Delete account.
4. Confirm your request.

Once confirmed, your Zajel account will be disabled and your app-related personal data will be removed from your account.

What data will be deleted or anonymized

• Your app account profile
• Saved recipients
• Saved mobile app preferences
• Push notification tokens
• Billing and shipping details saved to your user account
• Login access to your Zajel account

What data may be retained

Some order records may be retained when required for legal, accounting, tax, fraud prevention, customer support, or business record purposes. This may include order history, payment records, delivery records, and invoice-related information.

These records are retained only as necessary and are not used to keep your app account active.

If you cannot access the app

You can request account deletion by contacting Zajel support:

Please include the email address or phone number connected to your Zajel account so we can verify your request.

Processing time

Account deletion requests are usually processed within 7 business days after verification.

Need help?

If you have any questions about deleting your account or your personal data, contact us at:

support@zajel.me